The Balance Between Customer Service And Resource...

. The main objective of nicola is to find the balance between customer service and resource utilization, so at nice framing ,in order to meet the demands of the customer and able to satisfy their needs ,it was necessary to have a good levels of finished stock . This actually meant that Nicola needed to have enough raw materials at all times. Thus availability of a wide variety of stock meant that she actually have an edge over its competitors. Nicola’s business of Nice Framing was to put main focus on the customers , as the business is now growing because of its customer focus service , but the main reason of this was because it has many raw materials and had a wide variety of finished framed pictures in stock to wait for the customer’s choice . Those critical factors includes : 1.) Increasing customer’s satisfaction 2.) Nicola’s reputation has been built because of her reliability and responsiveness. a.1) What are the operating objectives of the business? Ans. The operating objectives of nice framing is to have atleast good levels of raw materials and must have wide variety of finished picture stock that it should be able to attract and satisfy the needs of her main clients. It was imperative for her to be able to satisfy demand very quickly and to schedule contracts onto site in accordance with the project’s required delivery slots. This actually was done â€Å"round the clock† availability, as the picture delivery and the installation took place at an unusual hours, soShow MoreRelatedThe Balance Between Customer Service And Resource Utilization Essay1562 Words   |  7 Pagesobjective of nicola is to find the balance between customer service and resource utilization, so at nice framing ,in order to meet the demands of the customer and able to satisfy their needs ,it was necessary to have a good levels of finished stock . This actually meant that Nicola needed to have enough raw materials at all times. Thus availabilit y of a wide variety of stock meant that she actually have an edge over its competitors. In order to use her resources , she used to make little batches ofRead MoreWhat Is Cloud Computing715 Words   |  3 PagesComputing is an innovating new IT service that enables multiple services like storage, web hosting and computing under the same roof. Many companies are moving their services to this technology with the flexibility of â€Å"pay as you go† model where a customer pays only for the services used leading to cost saving for them. It also helps in terminating the need for large infrastructure maintenance and development. 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